Seeking Accountability for Our 99-Year-Old Client
When our client called 911 from her Milwaukee home in July, she did what any of us would do when we believe we are in danger. She asked for help and trusted that help was on its way.
Nearly three hours passed before police arrived. By then, the once vibrant 99-year-old had been brutally attacked inside her home and sustained multiple serious injuries.
We cannot change what happened to our client. But we can work to understand how it happened, demand accountability, and do everything possible to ensure no one else ever has to endure what Shirley did.
This Cannot Happen Again
Our client’s experience is uniquely hers. But the system she relied upon belongs to everyone. Every day, people in our community make 911 calls believing help will come. They shouldn’t have to wonder when–or if–help is coming.
That is why what happened in this case deserves attention. Not because we can undo what happened to our client. We can’t. But if there were failures that contributed to what happened, they need to be understood. If there are ways to prevent those failures from happening again, they need to be taken seriously.
There should not have to be another person hurt before that happens.
Why We Do This Work
At MacGillis Law Group, we meet people at moments they never expected to face…like waiting for help that takes far too long to arrive.
Our job is to stand beside them and take on the difficult work that comes next.
We listen. We ask questions. We find the facts. We fight for the people who trust us to represent them. And when someone should be held responsible, we are prepared to hold them accountable.
“What happened to our 99-year-old client raises important questions about trust, responsibility, and accountability.”
We have won significant results for our clients, but winning is not only about a verdict or a settlement. It is about what that work means for the person who came to us for help.
Shirley called for help.
She should have received it.
And we need to do everything we can to make sure what happened to her never happens to anyone else.
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